> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bryng.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Support and common questions

> Get help with your business dashboard and developer questions.

## Contact Bryng

Email [help@bryng.xyz](mailto:help@bryng.xyz). Include the business name, the page or task involved, what happened, and an order reference if relevant.
For developer questions, describe the integration you want to build.

> [!WARNING]
>
> Do not include passwords, sign-in codes, API keys, merchant payment secrets, or full card details. Redact private customer data from screenshots.

## Common questions

> [accordion] Does joining a business unlock its paid products?
>
> No. Join is free following. Product access comes from acquiring the relevant product. Leaving does not revoke purchases.

> [accordion] Why is my product not in Bryng Store?
>
> Saving a product does not submit it for review. Check its review status in **Products** and follow the [Store submission guide](https://docs.bryng.xyz/portal/products.md).

> [accordion] Why are my website changes not public?
>
> Edits update your private draft. Publish the saved changes explicitly, and check the domain status. See [Websites and publishing](https://docs.bryng.xyz/portal/websites.md).

> [accordion] Where do customers find their purchases?
>
> Customers use **Orders** in their account. Business managers use **Payments** for merchant financial history.

> [accordion] Can I create an API key or webhook?
>
> API key and webhook creation are not available yet. The [developer overview](https://docs.bryng.xyz/developers/overview.md) explains what documentation is coming.


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